Terms & Conditions
Terms and Conditions
1. Scope of the platform
1.2.-The electronic platform and its relevant services are provided by the company under the trading name Anastasia Avloniti, based in Κiriazi str. 34, Kifisia.
1.4.- "NASH BY NATASHA AVLONITI" may, on occasions, amend these terms and conditions as well as the related services provided.
2. Subject and Services
2.2.- In particular, when browsing ‘"NASH BY NATASHA AVLONITI"website, you may track down the products that are currently available for sale at the online store.
2.3.- If you wish,you can subscribe to our newsletter, in order to be kept updated for exclusive offers, new collection arrivals, discount coupons etc.
2.4.-"NASH BY NATASHA AVLONITI"may at any time include any other additional services.
3. General obligations and rights
3.1.-"NASH BY NATASHA AVLONITI" reserves the right, at its sole discretion, to freely choose the products displayed on its site and to modify, renew or even withdraw them at any time, without prior notification. The same holds for its pricing policy, but also for the aforementioned - additional services (offers, discount coupons etc.), which may also be selected, modified, renewed, withdrawn at any time and without prior notice.
3.2.-Website’s whole content, including images, graphics, photographs, designs and texts, constitute intellectual property of "NASH BY NATASHA AVLONITI", and none of these may be sold, copied, modified, reproduced, republicated or redistributed, without the specific prior written permission of "NASH BY NATASHA AVLONITI".
4.1.-All products displayed on the online platform are unique and are tailored upon request. Therefore, although "NASH BY NATASHA AVLONITI" make its best effort for fast delivery of the products, has no liability for possible delay.
4.2.-In the frame of transactions (and subject to clause 7 - terms of cancellation), "NASH BY NATASHA AVLONITI" shall not be liable for any further damage or loss, arising from cancellation, nonperformance or delay of orders, or from any other reason.
4.3.-"NASH BY NATASHA AVLONITI" is under no circumstances liable for any malware, viruses or other harmful elements from third parties, whether regarding company’ s site or any other websites to which the user may be directed through links, hyperlinks or any advertising.
5. Pricing and Payment
5.1.- Use of the website, as well as any communication through it, including any requests relatively to visits to the designer's showroom, is free of charge.
5.2.-When browsing through our shop section, each product listed comes with a brief description of its features, its stock availability and its price. In order to complete the order, you are required to enter all the personal data which are necessary for the payment (e-mail address, credit/debit card number, beneficiary name, address, postcode, country, etc.).
5.3.-Each payment is implemented either by cash on delivery (COD) -only in case the delivery is carried out within Greece- or by electronic means (e-payments), using a credit/debit card.
5.4.-For each electronic payment, user will be directed through hyperlink to a secure environment, where he shall complete the special-order form, in which heis required to enter his card number and its expiration date, as well as the 3-digit number (CVV) on the back of the card.
5.5.-For each purchase user will be charged with the shipping costs, amounting to five Euros (5€) for deliveries in Greece, fifteen Euros (15€) for deliveries in Cyprus and twenty Euros (20€) for deliveries to other countries within or outside the European Zone.
5.6.- Please note, that these amounts can fluctuate according to the pricing policy of any collaborating transport company.
5.7.-SALES PERIOD. In terms of promotion or for marketing purposes, preferential prices may apply on certain products in a given time period. To take advantage of these offers, user has to complete his/her orderexclusively during this timeframe as referred to the platform.
6. Shipping and delivery
6.1.-After completing the order, "NASH BY NATASHA AVLONITI" takes every necessary action for its timely and safe delivery to the customer. After the purchase, user receives a confirmation email containing all the order details.
6.2.-All products are shipped within three (3) to twelve (12) working days of the order date whenever dispatched in Greece, and within ten(10) to (15)working days whenever dispatched abroad.
6.3.-The hereinabove time limits are indicative. In case of orders’ increase, shipments may exceed the estimated delivery time. Hence, each user will be able to be informed for the progress of his shipping via email at firstname.lastname@example.org, or by tel. (+30 2018080727), after submitting a full order reference.
6.4.- All products shipped are subject to scrupulous and quality control. If, however, a product turns out to be defective, you may refuse shipping and request a refund. You are therefore required to check the product upon the delivery time of your order, as well as the intact of the packaging, in order to identify any obvious defects.
7. Cancellation policy and returns
7.1.-Cancellation of the purchase is only accepted within five (5) days of the order completion.
7.2.-In case of timely cancellation, "NASH BY NATASHA AVLONITI" user can either ask for a full refund or he/she can choose that the amount paid shall be credited to his/her account so that he/she will be able to proceed to other purchases.
7.3.-Money refund is made according to the relevant bank policy and may take from two (2) to five (5) working days. Cancellation and refunds are not acceptable when it comes to: a. purchases during the Sales Period (5.7.) b.products given as gifts (contest giveaways)c. products that were purchased in the showroom. In case the order is already dispatched, user has to return the product within five (5) days of the delivery in order to ask for a full refund.
7.4.-Products exchanges shall be accepted only within ten (10) days from the date of the order’s receipt. Product exchange may only be processed once. In case unsuitability of the products is not due to the company’s negligence, user willbear theextra shipping costs.Discounted products can be exchanged only in size. Gifts (contest giveaways) cannot be exchanged.
7.5.- Regarding purchases of more than one species, exchange or refund requests are only possible for one of the delivered products.
7.6.- Product returns to "NASH BY NATASHA AVLONITI" shall be processed exclusively by the collaborator-shipping company that carried out the delivery and within the above-mentioned time limit (paragraph 7.4). Products shall be strictly returned to their initial condition, without damage or defects, in their original packaging and only with the company’s tag. Acceptance of the returned item will depend on its evaluation status, established following quality control conducted by the company.
7.7.- For product returns, you shall complete the following FORM. Any further relevant request by the concerned user will be forwarded solely by email to email@example.com, and always with a full order reference.
8. Personal Data Protection
8.1.-"NASH BY NATASHA AVLONITI"may retain users’ personal data in order to ensure the timely and appropriate shipment of products, as well as for further marketing purposes, tax obligations etc.
9. Applicable law and jurisdiction
9.1.-These terms and conditions shall be governed by and will be interpreted in accordance with the laws of Greece, where "NASH BY NATASHA AVLONITI" has it’ s registered office.
9.2.-All disputes arising out of or relating to the herein agreement, shall be submitted to the exclusive jurisdiction (both subject-matter and territorial) of the Greek courts.
10.1.-Partial invalidity: In case any term is -for any cause- found to be invalid or cancelled, the remaining terms and conditions shall remain in force and unaffected.